Are you an Executive, Leader, Manager, Sales Personnel, Business Owner or Entrepreneur?

And ....

  • you get easily stressed under pressure?

  • you are struggling to motivate your team?

  • your employees do not collaborate effectively.

  • you are not good with conflict?

  • you just want to make sense of the world, keep on top of things and to meet your deadlines?

  • you want to make better decisions and not make a mess of things?

Do you want to add value to your organisation by driving performance, enhance relationships, and sharpen strategic focus?

Emotional intelligence (EQ) is the missing ingredient.

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.                       

Decades of research now point to Emotional Intelligence as being the critical factor that sets star performers and organizations apart from the rest of the pack.

Teams are emotional incubators, so for an organization to achieve high profits, quick results and increased productivity, leaders must be equipped to recognise, and influence emotions and behaviours in themselves and in others.

This training will give you an understanding of how scientific insights of how the brain works - creates behaviour change, improves decision making and creates agile cultures. 

You will be learn to work effectively with others and to be able to come up with integrated solutions in a more rapidly moving environment.

Leaders who use their emotional resources to foster "engagement", deliver significant bottom-line results.

Teams with higher engagement are:

  • 50% more likely to have lower turnover.
  • 56% more likely to have higher-than-average customer loyalty.
  • 38% more likely to have above-average productivity.
  • 27% more likely to report 

Build Resilience and Positive Relationships

Most companies have huge repositories of undiscovered talent and potential...

The current business climate is one of great complexity and the survival of organizations is so uncertain in this environment of increasing volatility, that their continued existence depends on the day-to-day reinforcement of every ounce of leadership Emotional Intelligence.

This training will enable you master the skills of agility, possibility, opportunity and ability.

What Others Say...

“I attended a business conference with Maureen as a Keynote Speaker - her session was on Wired for Success.
The session unlocked my mind, my thinking, my brain! Suddenly, I looked at my notes at the end of her session and there was the answer - I had mapped out my journey. Thank you Maureen for a fruitful session.”

Blessing By Ble

“Maureen carried out a highly regarded and successful development day on Emotional Intelligence for Leaders at our NHS Trust. The day was expertly led and delivered, with a depth of scientific knowledge and effective communication to make the subject matter accessible to all. Highly recommended.”

K. Woods - NHS Kent

“The way in which you set your mind can enable positive and quick progression within your professional life. This is something that has been achieved due to a positive mind set and gaining training from Maureen.
After working closely with Maureen, and taking part in different trainings, a mind-set which was confident and encouraging was gained and built upon. This in part contributed to my being able to progress through the educational career ladder relatively quickly.
Salary in the last four years has increased significantly with a move into management in a short space of time.
Maureen is an expert in changing mind sets and enabling individuals, teams, as well as organisations to be able to move forward towards a goal. ”

J. Karakanna

“You inspired me and gave me self confidence and look what happened!! I have just won the Excellence in teaching and learning award. I also won a West Norfolk Champion award (for my teaching and helping students and therefore making an impact on my community). The mayor of King's Lynn presented me with the award.
Thank you for just being you and literally changing my life.”

D. Fletcher

Purchase Now and Secure Your Place!

Start The Change You Want To See...

Here's what's included in your course:

  • Emotional Intelligence Competencies

    You will receive 9-Modules of interactive training.
    You will learn how to monitor and work with yours and others' emotions by developing high Emotional Intelligence and successfully enhance personal, team and organizational performance.
  • Modules 1 & 2

    Module 1
    • Establishing High Performance Leadership and Organisations (Identifying Leadership style, Emotional Brain).
    Module 2
    • Why does Emotional Intelligence Matter?
      - Benefits of Emotional Intelligence & Value of EQ in Organisations
  • Modules 3 & 4

    Module 3
    • Self Perception – Understanding how the brain works, your values and beliefs/their impact on your choices.
    Module 4
    • Self Management and Leadership – Stress and conflict management.
  • Modules 5 & 6

    Module 5
    • Social awareness - more effective communication skills, negotiation skills.
    Module 6
    • Empathy, Resilience and Motivation.
    Module 7
    • Relationship Management - forming positive relationships and behavioural changes.
    Module 8
    • The Emotionally Intelligent Leader.
  • Practical Designs For Your Business

    You will receive:
    • 9 modules - 1 module drip-fed each week
    • Self-paced, high-quality, bite-sized video & text lectures
    • Downloadable resources, action plans and templates to implement quick changes in your practice and your organisation. and worksheets, reflections and discussion
    • Opportunity to interact with other global leaders in our leaders community
    • Learn anytime, anywhere with our digital learning platform, available on both web and mobile
    • Get support from on our Monthly Live Coaching Virtual sessions
    • Certificate of Participation from The Mindsight Academy
  • Private Group

    You will have access to a private group to provide you with additional support and build your confidence.
    It will also provide you with a network of other leaders for accountability and peer support.
    Ask questions in the group and get the support you require.

Emotional Intelligence can make a significant difference to the critical success in your career and organization...

in some of the following areas:

  • decision-making
  • high performance leadership
  • build confidence and motivation
  • trusting relationships and effective collaboration
  • customer loyalty
  • open, honest communication
  • creativity and innovation
  • resilience and adaptability
  • recognise your self-limiting behaviours – and control your inner critic!

We have all worked with and listened to brilliant people. Some of them were great and well..., some were not so great. 

The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. 

What differentiated them was not their IQ but their EQ – their Emotional intelligence. 

Just as exercise can turn a flabby stomach into a six-pack, mental training can fine-tune the brain by defining a consistent way of responding to the experiences of your personal and professional life.       
If you are unsatisfied with your purchase, contact me within 14 days upon the release of the first module and I will give you a full refund.


To pioneer the next wave of effective and resilient leaders who are leading their organisations to transformational sustained success with proven practices.

The training will equip you with:

To build positive relationships, create motivated teams and drive fast results by leveraging the power of the brain to achieve unprecedented behaviour change, whilst building increased confidence.

  • Better decision-making skills even under pressure.

  • Empathy – build empathy skills and train team to develop empathy for colleagues, patients, relatives and others.

  • Lasting behaviour change through the power of self-generated insights.

  • Techniques to improve communication skills that transforms people’s performance.

  • Ability to effectively manage emotions, feelings and behaviour.

  • Better team performance, with higher productivity and fast profit growth.

  • Strategic and technical skills for sustained improvement through increased adaptability and resilience.

  • Superior leadership performance.

  • Attract, engage, and retain the best talent.

Let's Bust Some MYTHS

Emotionally intelligent leaders lack the ability to be assertive. 

FACT - A common inaccurate assumption that EQ leaders are ‘wishy washy’ and simply want to placate others. This assumption is false. The emotionally intelligent leader seeks to understand both others and himself and has no issue asserting in a positive way – where ever it is required. Being emotionally intelligent doesn’t equate with being a push over or lacking the skill of assertiveness.

Emotional Intelligence doesn’t belong in the workplace. 

FACT - Emotions do not just belong in our personal interpersonal relationships - work relationships are interpersonal by their very nature. Successful work relationships are founded upon the same fundamentals as interpersonal ones. Relationships based upon mutual respect, dignity and shared values produce better outcomes. 

The Emotional Intelligent leader is both aware of their emotions and those of others. You understand how others feel and how to interpret these experiences, this leads to better connections with your colleagues.

EQ leaders are ‘too nice’ and thus unwilling to deal with conflict or difficult issues.     

FACT - Leaders with EQ skills are quite capable of dealing with conflict because of their ability to listen, connect without bias to the issues at hand and resolve them. EQ leaders see conflict as an opportunity to resolve an ongoing issue. They don’t shy away from conflict but embrace it and more importantly resolve it.

Course curriculum

One Module is released every week...

  • 1

    Course Introduction

  • 2

    Module 1: Establishing A High Performing Team and Organisation

    • Pre-Course Test

    • Personal Action Plan

    • Building High Performing Leadership, Team and Organisation

    • Skills of an Exemplary Leader

    • The Emotional Brain - The Brain

    • The Emotional Brain - How the Brain Processes Emotions

    • Leadership Style

    • How To Determine Your Appropriate Leadership Style

    • The Four Leadership Styles

    • Building A Highly Effective Organisation

  • 3

    Module 1: Resources and Downloadables

    • Various Links for Additional Support

    • The McDonald Story

    • Understand the Behaviours of Successful People

    • Module 1 Exercices

  • 4

    Module 2: Why Does Emotional Intelligence Matter?

  • 5

    Module 2: Resources and Downloadables

    • Action Plan Quiz

  • 6

    Module 3: Self-Perception: Know Yourself

  • 7

    MODULE 3: Resources and Downloadables

    • Self Awareness Pre Module Exercise

    • Rate Your Self Awareness

    • Self-awareness Analysis

    • Internal Attention Worksheet

    • Creating Your Vision Statement

    • Positives and Negatives Worksheet

    • The Negative-belief Cycle

  • 8

    MODULE 4: Emotional Fitness - Self Management and Leadership

    • Emotional Intelligence Blueprint

    • Optimism

    • Living In The Gap

    • Self Talk

    • Build Your Resilience

    • Stress-Free Productivity 1

    • Stress-Free Productivity 2

    • Stress-Free Productivity 3

  • 9

    MODULE 4: Resources and Downloadables

    • Adversities Exercise

    • Living In The Gap Exercise

    • Self Talk Exercise

    • Emotional Inoculation

    • Developing Stress Free Attributes

  • 10

    MODULE 5: Social Awareness – Better Communication Skills

  • 11

    MODULE 5: Resources and Downloadables

    • Communication Exercise

    • Things To Consider

    • Trust Exercise

    • Listening Quotes

    • Communicating To PRISM Brain Mapping Colours

  • 12

    MODULE 6: Empathy and Motivation

    • Empathy

    • Empathy: A Brain Science Perspective

    • Leading With Empathy

    • How To Increase Empathy At Work

    • Neuroscience of Motivation

    • How to Motivate Teams for High Performance with Empathy

  • 13

    Module 6: Resources and Downloadables

    • Empathy

    • Difference Between Empathy and Sympathy

    • Empathy Exercise

    • Motivation Exercise

  • 14

    MODULE 7: Relationship Management - Forming Positive Relationships

    • Handling Relationships

    • The Importance of Influence

    • Enabling Positive Relationships

    • Leading Teams and Collaboration

    • Conflict Resolution

    • Coaching Through Conflict

    • Preparing For Conflict

  • 15

    Module 7: Resources and Downloadables

    • Rating Your Relationship Ability

    • Value Added Contributions

    • Identify the Positive and Negative Aspects of Conflict

    • Conflict Resolution Pre-Test

    • Understanding Your Team Members

    • Validating Personal Conflict Strategies

    • Managing Stress to Manage Conflict

    • Characteristics of Positive Energizers

    • Measuring Positive Energy Scale

    • Tips For Dealing With Difficult and Angry People

    • Fifteen Steps for Dealing with Upset People

  • 16

    MODULE 8: The Emotional Intelligent Leader

    • Neuroscience of Leadership

    • The Skills of an Emotional Intelligent Leader

    • Making Effective Decisions

    • Problem Solving

    • The Importance of Goal Setting

    • The SMARTEST Goal Setting Method

  • 17

    MODULE 8: Resources and Downladables

    • Good And Poor Decisions Exercise

    • Personal Problems

    • Decision Wheel

    • Setting Inspiring Goals

    • The Power of Clarity

  • 18

    BONUS MODULE: Entrepreneurial Leadership and EQ

    • Entrepreneurial Leadership and EQ

    • Entrepreneurial Leadership

    • What Does It Take To Be An Entrepreneur?

  • 19

    End of Course Assessment

    • End of Course Assessment Information

    • End of Course Quiz

    • End of course chat from Maureen

Who Is This Training For?

  • Executives and Board Members

  • Middle and Senior Managers

  • You want to move to the next Leadership level

  • Business Owners & Entrepreneurs

  • Teams that want Better Engagement

Meet Your Instructor

Maureen Chiana

Maureen Chiana

NeuroLeadership & Resilience Trainer

I am a NeuroLeadership and Resilience trainer, speaker and mentor. I leverage on recent research, on the Neuroscience of how the brain works to empower leaders, educators, women in leadership and business owners to unlock their potential, maximise performance and build high performing teams and organisations.

My philosophy is centred on the principle that leaders can achieve high performance, increase productivity, fast results and high team engagement by having the tools to develop high emotional intelligence, replace limiting beliefs and thoughts with enabling ones, understand behaviour preferences, be more adaptable, more innovative and more resilient. This can be achieved by making the brain work optimally and becoming a Conscious Leader.

Having worked in senior leadership and management positions in different sectors, I have also successfully run my own businesses in the Education, IT and Hospitality sectors. I had the opportunity to also work on various Medical Research projects over the years.

I am very passionate about supporting leaders to use insights from Neuroscience to see into your blind spot, expand your vision and more effectively influence outcome, release resistance, build more emotional agile teams and mobilise the entire organisation quickly and efficiently to a clear and common goal of excellence.

Frequently Asked Questions

Q: How long is the course for?

Ans: The course comprises of 9 modules, designed to be completed in 9 weeks but you can do it at your own pace.

It is a completely self-paced online course - you decide when you start and when you finish.

Q: Will I have access to the whole course once I enrol?

Ans: The course will be drip-fed to you each week for 9 weeks. This is to help you take advantage of your learning of the content without overloading you with too much information all at once.

Q: How long do I have access to the course? 

Ans: You have lifetime access after enrolling - you have unlimited access to this course for as long as you like - across any and all devices you own.

Q: Can I take this course on my phone or tablet?

Ans: For sure! All the course content is fully responsive, so it will work regardless of whether you are on a computer or a mobile device.

Q: What do I do if I have questions about the course?

Ans: You'll be able to post your questions in the community discussion forums. If you have questions before you buy, contact me at:

Q: Can I get my money back if I am not happy with the course?

Ans: I offer a 14-day money back guarantee, but this only applies when you pay the full cost. If you don't perceive value in the course (this is very unlikely though!), do get in touch and I will be happy to help.

NB: There is no refund with the payment plan.

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